How to Fix “Your Domain Is Not Pointing” Error

Step 1: Verify Your DNS Settings

1. Access Your Domain Register

• Log in to the account where you registered your domain name (e.g., GoDaddy, Namecheap, Google Domains).

2. Locate DNS Management

• Find the DNS management area, which might be labelled as "DNS Settings," "DNS Management," or "Name Servers."

3. Check Name Servers

• Ensure that your domain's name servers are set to those provided by WeWP. If you don't have this information, check WeWP's documentation or contact their support.

4. Example of typical WeWP name servers:

• ns1.wewp.com

• ns2.wewp.com

5. Update Name Servers (if needed):

• If the name servers are incorrect, update them to match WeWP's specified name servers. Save your changes.

Step 2: Update DNS Records

1. Access DNS Records

• If you are managing your DNS records through your registrar or a third-party DNS provider, access the section where you can manage DNS records.

2. Add or Update A Record

• Ensure there is an A record pointing to the IP address provided by WeWP. This IP address is where your website is hosted on their platform.

Example:

• Host: @ (or your domain name)

• Type: A

• Value: [WeWP IP address]

• TTL: Automatic or 60 seconds

3. Add or Update CNAME Record

• If WeWP requires a CNAME record for certain functionalities (such as subdomains), ensure these records are added correctly.

Example:

• Host: @ (or your domain name)

• Type: A

• Value: [WeWP IP address]

• TTL: Automatic or 60 seconds

4. Save Changes

• Save the changes to your DNS records. DNS propagation can take up to 48 hours, but it typically completes within a few hours.

Step 3: Verify Changes and Clear Cache

1. Verify DNS Propagation

• Use online tools like "WhatsMyDNS" or "DNS Checker" to verify that your DNS changes have propagated globally. Enter your domain name and check the A record or CNAME record.

2. Clear Browser Cache

• Clear your browser cache to ensure you are seeing the most recent version of your site.

3. Clear Local DNS Cache

• On Windows: Open Command Prompt and type ipconfig /flushdns, then press Enter.

• On macOS: Open Terminal and type sudo killall -HUP mDNSResponder, then press Enter.

Step 4: Contact WeWP Support (if necessary)

• If you have followed all the steps and the error persists, contact WeWP support for further assistance. Provide them with details of the steps you have taken and any error messages you are encountering.

Tips for Avoiding DNS Issues

• Double-Check Entries: Ensure all DNS entries are correct and there are no typos.

• Understand TTL: Lower TTL values can help speed up propagation during changes but remember to set it back to a higher value afterward.

• Backup DNS Settings: Before making changes, take screenshots or notes of your current settings in case you need to revert.

By following these steps, you should be able to resolve the "Your Domain Is Not Pointing to WeWP" error and successfully point your domain to your WeWP hosting account.

Conclusion

Fixing the "Your Domain Is Not Pointing to WeWP" error involves verifying and correctly configuring your DNS settings to ensure your domain points to your WeWP hosting account. This process includes checking and updating your domain's name servers and DNS records (such as A and CNAME records).

By methodically following the steps outlined—accessing your domain registrar, updating name servers, configuring DNS records, and verifying changes—you can resolve this issue effectively. Clearing your browser and local DNS cache can also help ensure you're seeing the most up-to-date version of your site.

If you encounter any difficulties or if the error persists, reaching out to WeWP support can provide additional guidance and assistance. Properly managing your DNS settings not only resolves this error but also helps prevent similar issues in the future, ensuring a smoother and more reliable web hosting experience.