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  • What is QUIC Protocol?
  • Causes of ERR_QUIC_PROTOCOL_ERROR
  • How to Fix ERR_QUIC_PROTOCOL_ERROR
  • Conclusion

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How to Fix ERR_QUIC_PROTOCOL_ERROR in Chrome Browser

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Last updated 8 months ago

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The ERR_QUIC_PROTOCOL_ERROR is a common issue that Chrome users encounter, particularly when they are trying to access a website. This error is associated with the QUIC (Quick UDP Internet Connections) protocol, which is a transport layer network protocol developed by Google. QUIC is designed to make web browsing faster by reducing the time it takes for data to travel between the client (your browser) and the server.

What is QUIC Protocol?

Before diving into the fix, it's important to understand what QUIC is. QUIC is a protocol developed by Google that aims to improve the speed and security of internet connections. Unlike traditional protocols like TCP (Transmission Control Protocol), which relies on multiple handshakes between the client and server, QUIC uses a connectionless protocol over UDP (User Datagram Protocol), reducing latency.

QUIC is still a relatively new protocol, and while it has many benefits, it's not without its drawbacks. The ERR_QUIC_PROTOCOL_ERROR often occurs when there's a problem with the way Chrome handles the QUIC protocol.

Causes of ERR_QUIC_PROTOCOL_ERROR

There are several reasons why you might encounter the ERR_QUIC_PROTOCOL_ERROR in Chrome:

  1. Network Issues: Interference from network-related issues such as unstable Wi-Fi, incorrect DNS settings, or firewall rules can disrupt QUIC connections.

  2. Antivirus or Firewall Software: Some antivirus or firewall programs may block the QUIC protocol because it operates over UDP, which they might deem less secure.

  3. Browser Configuration: Chrome settings might be incorrectly configured or corrupted, leading to conflicts with the QUIC protocol.

  4. Server-Side Issues: The website you’re trying to visit might not support the QUIC protocol or is misconfigured, causing the error.

  5. Outdated Browser Version: An outdated Chrome version might have bugs or lack support for the latest QUIC protocol features.

How to Fix ERR_QUIC_PROTOCOL_ERROR

1. Disable QUIC Protocol in Chrome

One of the quickest ways to resolve this error is by disabling the QUIC protocol in Chrome. Here's how you can do it:

  • Open Google Chrome and type chrome://flags/ in the address bar, then press Enter.

  • In the search bar at the top of the page, type quic.

  • You will see a flag titled Experimental QUIC protocol. Change its status from Default or Enabled to Disabled.

  • Restart your Chrome browser.

This should resolve the error, but it effectively disables QUIC, which might not be ideal if you want to benefit from its speed improvements.

2. Clear Browsing Data

Corrupted cache or cookies can also cause the ERR_QUIC_PROTOCOL_ERROR. Clearing your browsing data may help:

  • Click on the three vertical dots in the top-right corner of Chrome and go to Settings.

  • Scroll down and click on Privacy and security.

  • Click on Clear browsing data.

  • In the popup, select All time as the time range, then check Cookies and other site data and Cached images and files.

  • Click Clear data.

After clearing your browsing data, restart Chrome and try accessing the website again.

3. Check for Browser Updates

An outdated Chrome browser may lack the latest protocol updates, causing errors like ERR_QUIC_PROTOCOL_ERROR. To ensure your browser is up-to-date:

  • Click on the three vertical dots in the top-right corner of Chrome.

  • Go to Help > About Google Chrome.

  • Chrome will automatically check for updates. If an update is available, install it.

  • Restart your browser after updating.

4. Disable Third-Party Extensions

Certain Chrome extensions can interfere with the QUIC protocol. To rule this out:

  • Click on the three vertical dots in the top-right corner and go to More tools > Extensions.

  • Disable all extensions by toggling off the switch next to each extension.

  • Restart Chrome and check if the issue persists.

If the error is resolved, re-enable the extensions one by one to identify which one is causing the problem.

5. Disable or Reconfigure Antivirus/Firewall

Some antivirus programs or firewalls may block the QUIC protocol. To check if this is the issue:

  • Temporarily disable your antivirus or firewall software and see if the error persists.

  • If disabling resolves the issue, consider reconfiguring the settings to allow the QUIC protocol.

Ensure you re-enable your security software after testing to avoid leaving your system vulnerable.

6. Reset Chrome to Default Settings

If none of the above solutions work, resetting Chrome to its default settings might resolve the issue:

  • Go to Settings by clicking the three vertical dots in the top-right corner.

  • Scroll down and click on Reset settings in the Advanced section.

  • Click Restore settings to their original defaults and confirm by clicking Reset settings.

This will reset your Chrome settings but won’t delete your bookmarks or saved passwords.

Conclusion

The ERR_QUIC_PROTOCOL_ERROR in Chrome can be frustrating, but it’s usually easy to fix with the steps outlined above. By disabling the QUIC protocol, clearing browsing data, checking for updates, disabling extensions, adjusting antivirus settings, or resetting Chrome, you can resolve the error and get back to smooth browsing.

If the problem persists after trying all these solutions, there may be a server-side issue with the website, in which case contacting the site’s administrator could be necessary.